FAQ
- Why trust us?
- How to contact us?
- How do I know if you have coins available in stock?
- When will i receive my coins if i buy coins from you?
- What are the most likely reasons my coins have not been sent?
- The EA Servers are Down?
- Do you sponsor?
- How do I Sell my MUT Coins?
- How do I order my coins?
- How long does it take to deliver my coins?
- Are you safe & secure?
- What payment methods do you provide?
- Can i sell my MUT coins to you?
- Where do I add my promo/discount code?
- My Player Has Expired?
- Do you cover ea tax?
- Who are BuyMutCoins.com?
- Still Have An Unanswered Question?
Why trust us?
We are experienced coin sellers who have delivered coins to thousands of customers so we are fully aware of what you expect from us in terms of coin delivery and service. We are here to provide customers with coins in the fastest way possible, this is why we only sell when in stock and deliver coins within 1-5 minutes.
We are also sponsored by many known MUT Youtubers so you can feel safe when purchasing MUT coins from us! Check out who we work with here.
How to contact us?
Contact our customer support team via email at support@buymutcoins.com or on live chat located on our website.
How do I know if you have coins available in stock?
We ONLY take payment from YOU whenever we have the coins in stock, this ensures you receive your coins instantly and your delivery is not delayed.
When will i receive my coins if i buy coins from you?
We deliver coins within 1-5 mins after purchase as long as you have correctly followed the steps required.
What are the most likely reasons my coins have not been sent?
-Please make sure payment has been made and that we have received your payment. You should receive a confirmation email of the order to the email address entered during checkout as soon as you have processed the payment.
- You have ordered on the wrong console. Please ensure you select the correct console when ordering your coins from us.
- You have not listed a player on the MUT/Madden Mobile transfer market for us to buy. For us to send your coins, you must have a player listed on the Transfer market for us to buy.
- You have listed your player with an open bid instead of a Buy Now price. If you list with an open bid, our system will not complete your order. Please ensure your player is listed with a Buy Now price of the amount of coins you have ordered.
The EA Servers are Down?
From time to time EA servers do go down for maintenance which causes the transfer market. No need to worry, as soon as the servers are back up, you will be able to purchase or sell coins to us without no problems.
Do you sponsor?
We do sponsor YouTubers, and social media accounts such as Facebook, Twitter and Twitch. Please contact us via email to support@buymutcoins.com and send us the following info:
- Your Channel/Website URL
- Your Amount of Subscribers/Followers
We will reply as soon as possible. If you are a successful applicant then you will be offered MUT Coins or fixed payment for your affiliation!
How do I sell my MUT Coins?
We buy MUT coins daily for the best prices in the market. Head over to our sell page here, submit the form to send your request. We will than get back to you on email as soon as possible.
You can also sell coins to us faster via our twitter page by sending us a MESSAGE to @BuyMutCoins.
To see how much your MUT Coins are worth please select the console which they belong to: Xbox One, PS4 and Mobile.
How do I order my coins?
1- Choose your platform (Xbox one, PS4, or PC) and select the amount of coins you want to purchase.
2- List any rated player on the auction house for the unique start price given to you at the checkbox section and the buy now price of the amount you are purchasing (i.e if you are buying 250k, you would need to put the buy now at 250,000)
3- Fill in the overall rating and player name. Check the box and click "CHECKOUT".
4- Check-out and enter your payment details to place your order for the MUT coins.
5- Once we receive your order, we will purchase your player on the auction house within 5 minutes and your coins will be delivered.
How long does it take to deliver my coins?
Due to our 24/7 customer service, all MUT coins delivered by us are delivered instantly, this means that as soon as you purchase your coins and follow the steps required, you will receive your coins within 1-5 minutes from our website.
Do you sell worldwide?
We do. You can purchase coins from us from anywhere in the world at anytime.
Are you safe & secure?
Security and privacy of our customers is our top priority so you can be rest assured that our encrypted site will keep you both safe and secure. We also do not store any credit/debit card details as payments are all handled through Shopify.
What payment methods do you provide?
You can pay using any Debit/ Credit Card on our website.
Don't worry, we do not have any access to any of your private information, as it is all secure and safe through our payment provider Shopify, so you can feel safe when buying from us.
Will my account get banned buying coins from you?
We have never received any complaints from our customers regarding bans. We sell coins everyday and have sold billions of coins to thousands of customers already so you can buy MUT coins from us with complete confidence. Also, coins will always be delivered within 1-5 minutes after checkout.
If you have any further issues: please contact our customer support team: support@buymutcoins.com.
Can i sell my MUT coins to you?
Yes of course, please head over to the sell coins page and submit the form to send your request. We will than get back to you on email as soon as possible.
Where do I add my promo/discount code?
All discount/promo codes can be entered during the check out page.
My Player Has Expired? Will i still receive my coins?
Absolutely! Please make sure to list your player for 24 hours to avoid further delays. However, If your player expired on the auction house, re-list the player listed and send us your player details and order number to support@buymutcoins.com.
EA TAX is 10%, do you cover it?
Yes we cover 10% tax on all MUT coins purchased from us. List your card for an extra 10% buy now price and your coins will be delivered within 1-5 minutes after checkout.
For example, if you purchase 1,000,000 (1M) coins from us, list up your player for the buy now price of 1,100,000 (1.1M) coins.
Who are BuyMutCoins.com?
Do you need coins instantly to open that special promo pack on MUT? Are you tired of waiting to receive your coins? look no further, our name speaks for it self, BUYMUTCOINS, we are completely focused on ensuring YOU receive coins within 1-5 minutes after purchase for all platforms - Xbox One, PS4 and PC.
WE ARE INSTANT,CHEAP, & RELIABLE. WE ARE BUYMUTCOINS.COM.
Still Have An Unanswered Question?
If you still have an unanswered question then please contact us by email support@buymutcoins.com or using our contact form on our Contact Page.